Privacy Policy
Website forms
When you submit an enquiry, we store the details you provide so our team can respond. Update requests store your email address and your request to receive updates. These forms do not automatically send email or share your details with the website theme vendor. A necessary session cookie protects form submissions. Temporary, pseudonymous request identifiers help limit spam. If you choose to chat with us on WhatsApp, your message is sent through WhatsApp (operated by Meta) and the details you share are used only to respond to your enquiry.
At SparkEventUK, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and use our services. By accessing our website and services, you consent to the data practices described in this policy.
1. Information We Collect
Personal Information: We may collect personal information that you voluntarily provide to us when you:
- Subscribe to our newsletter
- Contact us for inquiries
This information may include your name, email address, phone number, billing address, and payment information.
Non-Personal Information: We may also collect non-personal information automatically when you visit our website, such as your IP address, browser type, operating system, and browsing behavior. This information helps us understand how our website is used and improve our services.
2. Use of Information
We use the information we collect to:
- Provide and manage our services
- Process your bookings and payments
- Communicate with you about your event
- Send promotional materials and newsletters (if you have opted-in)
- Improve our website and services
- Respond to your inquiries and provide customer support
3. Disclosure of Information
We do not sell, trade, or rent your personal information to third parties. We may disclose your information to:
- Service providers and partners who assist us in operating our business and providing our services (e.g., payment processors, event venues)
- Comply with legal obligations or respond to lawful requests by public authorities
- Protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or others
4. Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience on our website. Cookies are small data files stored on your device that help us understand how you use our website and improve our services. You can set your browser to refuse cookies, but this may affect your ability to use certain features of our website.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
7. Children's Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible.
8. Your Rights
You have the right to:
- Access, update, or delete your personal information
- Opt-out of receiving promotional communications
- Withdraw your consent for the processing of your personal information
To exercise these rights, please contact us at contact@sparkeventuk.com.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the effective date at the top of this policy.